Exchange policy
At Vesh Attire, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we offer a 7-day exchange policy subject to the terms outlined below.
1. Exchange Eligibility
Products are eligible for exchange if:
Exchange request is raised within 7 days from the date of delivery
Product is unused, unwashed, and in original condition
All original tags, labels, and packaging are intact
Product is free from stains, damage, perfume, deodorant marks, or signs of wear
Valid proof of purchase/order confirmation is provided
Vesh Attire reserves the right to reject exchange requests that do not meet these conditions.
2. Exchange Process
To request an exchange, customers must contact us at:
Email: veshattire@gmail.com
Please include:
Full name
Order number
Contact number
Reason for exchange
Clear photos of the product (if requested)
Once the exchange request is reviewed and approved, further instructions will be provided.
3. Exchange Shipping
Vesh Attire covers the return pickup/shipping cost for approved exchanges.
Customers are required to ensure products are securely packed for return transit.
4. Exchange Availability
Exchanges are subject to stock availability.
If the requested size or replacement product is unavailable, customers may choose:
Alternative available product
Store credit
Refund (where applicable)
5. Non-Exchangeable Items
The following products may not be eligible for exchange:
Used or washed items
Damaged products caused by customer handling
Products without original tags/packaging
Customized or final sale items (if applicable)
6. Damaged or Incorrect Product
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
Failure to report within this timeframe may affect eligibility.
7. Processing Time
Approved exchanges are typically processed within a reasonable business timeframe after the returned product passes inspection.
Delivery timelines for replacement products may vary depending on location and stock availability.
8. Policy Changes
Vesh Attire reserves the right to modify, update, or revise this Exchange Policy at any time without prior notice.
9. Contact Information
For exchange-related assistance:
Vesh Attire
Email: veshattire@gmail.com